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Company
We Are Speech Analytics Experts
We like to think of ourselves as the speech analytics experts because, well, that’s all we do. We’re all about delivering a truly different software experience. You never get something that’s out-of-the-box. On purpose.
What Sets Us Apart
Our Managed Client Services support is a differentiator that none of our speech analytics competitors offer. Your CallFinder Analyst becomes an integral part of your QA team, and you will work with your Analyst on a recurring basis to optimize CallFinder to meet your evolving business needs. Our primary goal is to save you time so that you can leverage the most relevant data to improve your contact center operations, meet KPIs, and provide the best experience possible for your customers.
Commitment to Our Clients
Commitment to Our Community
Our History
CallFinder is powered by 800response, which was founded in 1990 to provide call tracking and marketing attribution tools to businesses across the U.S. Today, the two companies still share the same office space and the same values. Our shared dedication to our clients shows in everything we do–from our user-friendly speech analytics software to the dedicated support and one-on-one training you get for as long as you work with us. Even if your business grows beyond your wildest expectations, we’ll be right there with you.
Schedule a Demo
See how CallFinder can transform your QA. Book your custom demo today.
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