Leadership

Meet Our Executive Team

Meet the Executive Team behind CallFinder. We have over 30 years of experience in speech analytics and automated call center solutions.

Dr. Mitchell Knisbacher

CEO & Founder

Dan Sorrell

Chief Technology Officer

Laura Noonan

Chief Revenue Officer

Dana Adams

Software Architect / Senior Software Engineer

Linda Young

Chief Operations Officer

Matt Racine

Software Architect

How Can We Help You Today?

Got questions? Get in touch with us by filling out the form, and one of our friendly CallFinder experts will get back to you as soon as possible.

Product
- - - The CallFinder Solution
      
      CallFinder proudly offers game-changing, automated tools that serve as the foundation to many of our clients’ QA programs. Learn how automating your call reviews increases efficiency in the call center while empowering your entire QA team to be proactive rather than reactive.
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Solutions
- - - Why Callfinder?
      
      CallFinder offers speech analytics solutions for any contact center in any industry. Our customized solutions help you increase efficiency and improve QA processes with flexible pricing plans to fit your specific needs and your budget.
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Customers
- - - Our Case Studies
      Explore our case studies to learn how CallFinder helps businesses drive more revenue with insights gathered from our advanced speech analytics technology.
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  - - Our Testimonials
      Here’s what our clients are saying about how they improved their businesses and customer experiences with CallFinder.
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Resources
- - - Check out our collection of resources to learn how our speech analytics solution informs agent coaching programs to enhance contact center operations and ultimately the customer experience.
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Company
- - - Our Company
      CallFinder is a speech analytics solution specialist. Unlike some CCaaS providers, speech analytics is the only solution that we offer. This allows us to focus 100 percent on improving the call review, call monitoring, and quality assurance processes for contact centers across various industries.
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The CallFinder Solution

Why Callfinder?

Our Case Studies

Our Testimonials

Our Company