Since 1989, Linda has played an integral role in overseeing operational functions at 800response, parent company to CallFinder. In her role as Chief Operations Officer for CallFinder, Linda collaborates with the Marketing and Sales, and IS teams on the strategic development of the product platform and user interface to stay ahead of call center technology trends and meet the needs of customers. Linda leads the CallFinder MyAnalyst Client Support team in day-to-day implementation and ongoing customer support projects. She collaborates with the executive team to research, develop, implement and document operational business processes driving towards the goal of efficiency, while meeting company objectives and goals. Prior to her introduction to the telecommunications field, Linda worked in Boston for a pension fund advisor investing in commercial real estate. Linda holds a B.S. in Business Administration, with honors, from the University of Vermont.